We’re introducing Advocate, our new online student query system that makes it easier to get in touch with Student Services and find the support you need.
Available directly through Canvas, LCCA’s online learning platform, Advocate is your go-to place for all questions, requests and support enquiries, helping to get your query to the right person without having to work out who to contact. Once you’ve submitted your query, it’ll be directed to the right member of the Student Services team, and you’ll be able to track its progress and receive updates along the way.
Whether you have a question, need help with something or aren’t quite sure who to speak to, Advocate is a good place to start.
How to access Advocate
You’ll find Advocate in Canvas under Info & Support. Simply select Student Query Form and a new tab will open where you can submit your enquiry.
On mobile, open the main Canvas menu first, then select Info & Support followed by Student Query Form.
Once your enquiry is submitted, the Student Services team will take it from there and get back to you as soon as possible.
In the meantime, you can still contact Student Services using the email addresses you already know while we transition to the new system. However, we’d encourage you to start using Advocate wherever possible, as it’ll soon be the main way to send and manage student enquiries at LCCA.
If you have any questions about using Advocate, you can always get in touch with Student Services.